Shipping Policy

Shipping Charges
NutroVita.com offers real flat rate shipping charges (No Condition Applies):

Sales Tax
Sales tax is applied at the rate of 9.75% of merchandise value (before discounts) on orders shipped within State of California.

For placing bulk order or trade inquiries, please contact us with details.

Order Processing and Order Shipping Time:
Please allow 2-5 business days for order to be processed. If an ordered product is in back order or discontinued from our supplier, we will let you know through email or telephone within five days of your order. Backordered or discontinued part of your order will be cancelled automatically. Orders shipped via USPS/UPS are delivered Monday through Friday only.

Back Orders:
While we always try to ship orders completely, occasionally back orders do occur. Back orders will not be filled, and must be reordered. We will charge your account against filled items only.

Order Cancellation:
You can cancel your order through Email at support@nutrovita.com but before we start processing it. Maximum time cycle between your order placement and our processing may be 24 hours.

Your cancelled order amount refund in 10 - 15 days after cancellation.

Order Return Policy:
Within 30 days of receiving your order, you may return any item for refund.

·         No question will be asked, Guaranteed Return but we need a copy of Invoice.

·         Stamped amount on the return envelope will be reimbursed by the return cheque.

·         For any further information or query, please email us at support@nutrovita.com

NOTICE: There may be a problem if you send us an e-mail, and do not hear back from us either through an automatic confirmation of placing your order, nor receiving a tracking number. If this happens, then there is a good possibility that there may be a problem with your email address. We have received many email messages that we reply to, but - for some reason, the message cannot make it through. We have no other way to contact you, nor do we know that our reply has not reached you. Therefore, please make sure your email delivery is working properly and that you have given us a correct email address prior to complaints.